Quality Assurance Specialist

Job Description:
We are seeking a Quality Assurance (QA) Specialist with knowledge in Content Management System and Digital Service Request to join our team. The ideal candidate will be responsible for ensuring the quality and reliability of our digital platforms, including websites and applications built on AEM, as well as digital service request processes. The QA Specialist will collaborate closely with cross-functional teams to develop test strategies, execute test cases, and identify and report defects throughout the software development lifecycle.

Contract Period: ASAP ~ 3 month project
Work Location: Ridgefield Park, NJ

Responsibilities:
 

• Develop and execute comprehensive test plans, test cases, and test scripts for AEM-based websites and digital service request processes.
• Collaborate with development teams to review requirements, user stories, and acceptance criteria to ensure testability and clarity.
• Perform functional, regression, integration, and performance testing of web applications and digital service request workflows.
• Identify and document software defects, including reproduction steps and expected results, using issue tracking systems such as JIRA.
• Conduct exploratory testing to uncover hidden defects and verify user experience consistency across different devices and browsers.
• Participate in design and architecture reviews to provide input on testability, scalability, and performance considerations.
• Work closely with business analysts, developers, and project managers to prioritize and resolve reported issues in a timely manner.
• Contribute to the continuous improvement of QA processes, tools, and methodologies to enhance efficiency and effectiveness.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5 Plus years of experience in quality assurance/testing roles, preferably in digital/web development projects.
• Proficiency in Adobe Experience Manager (AEM) or any content management system and familiarity with digital service request processes.
• Strong understanding of software testing principles, methodologies, and best practices.
• Experience with test automation tools and frameworks (e.g., Selenium, Cypress) is a plus.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Effective communication and collaboration skills with the ability to work in a fast-paced, dynamic environment.
• Familiarity with Agile development methodologies and tools such as JIRA.
• Korean/English speaking bilingual is a plus

• Experience with GIT and Jenkins.
• Knowledge of performance testing tools and techniques (e.g., JMeter, LoadRunner).
• Understanding of web accessibility standards and testing methodologies (e.g., WCAG).